FAQs - FREQUENTLY ASKED QUESTIONS
Congratulations for making that very
important first step on your road to recovery by scheduling an
appointment at CAReS. When you call for your appointment you will
be asked a few basic questions If you are over 18 you must call
yourself to schedule an appointment. Many people are not sure
what to expect at their first visit (called orientation). You
will have paperwork to fill out and go over with our helpful support
staff. Within this process, a member of our medical staff will
also interview you to assess and address any medical concerns.
There is no charge for this visit.
Please make sure to bring along photo
ID and any insurance information as our services are covered by
many insurance plans, including Medicaid. If you do not have insurance,
we have reduced fees based on proof of household income (pay stubs
and tax returns). Please contact our billing office to discuss
any payment questions you might have (716-373-4303 ext. 573 or
At your second and third visits,
you will be interviewed by one of our counselors to determine
your alcohol or drug usage. The counselor may also request a meeting
with a family member to obtain additional information.
After all of the information
is collected, you will work with your counselor to design a program
that will consist of individual as well as group counseling sessions.
It is impossible to predict how long your recovery process will
take, but our experienced counselors will help you to achieve
recovery according to your individual pace.
If you do not meet the
criteria for outpatient services, you may be referred to our Prevention
department for information regarding alcohol or substance
and In-patient treatment
If your alcohol
or drug usage is immediately threatening your health, you
may be referred for medical detoxification in a hospital
setting. Patients are discharged as soon as they are medically
stable, and referred to participate in one or more forms
of psychosocial therapy, peer-support groups and the like.
("Rehab") is for those individuals who lack the
support to develop abstinence and recovery while at home.
The typical rehab program lasts for 21-28 days. The patient
lives at the rehab clinic for the period of treatment. Patients
detoxify for the first few days of their rehab experience.
Thereafter, they spend their days participating in a combination
of individual and group psychotherapy, twelve step meeting
participation, and recreational and occupational therapy.
successfully complete an inpatient rehabilitation center
and need additional support may be referred to one of our
residential settings. Some recovering persons require this
special extended support to help them maintain their sobriety
(e.g., they are homeless, they are severely impaired and
cannot manage their own living situations, they live with
actively drug abusing people and to return to that environment
would almost certainly assure relapse). At Cares, we have
a few different levels of sober housing where you can live
communally in a safe environment that encourages sobriety,
community support, and twelve step meeting attendance. Click
here for more on our residential services.